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April 2025: Ask Badia – Your Monthly Guide to Salon and Spa Success

The Right Salon Team: Building a Foundation for Success
Imagine your salon as a warm, welcoming family. You wouldn’t just invite anyone in, right? Building a great team is the same. It’s about finding people who not only have the skills but also fit right into your salon’s vibe. I believe in taking our time, ‘hiring slowly,’ to find those special people who make your salon shine.

Here’s how I suggest building your salon family:

1. The First Meeting: All About Connection
Think of this as getting to know someone over coffee. It’s not just about their resume; it’s about their personality. Do they light up when they talk about beauty? Do their values feel like they match yours? It’s about feeling that spark of connection.

2. Second Meeting: Show Me Your Magic – Skills in Action
Now, let’s see what they can do! In the second meeting, ask them to show off their skills. You’ll see their technique and passion.

3. Third Meeting: Share Your Culture
If you feel a good connection, it’s time to share your salon’s world. Put your expectations in writing – things like salon protocols, career paths and salary job description etc. This helps everyone feel secure and clear about what’s expected.

4. Welcome to the Team: Our Guiding Hand
Introduce them to your team and pair them with friendly senior members. Encourage your team to be warm and patient. For the first week, let them observe and learn your salon’s way of doing things.

5. Growing Together: The Probation Period
These three months are a time for learning, growth and adjusting. Listen to feedback from everyone involved, including new candidates, as you might discover a lot. Offer gentle guidance and encouragement. If they thrive during this period, you’ll know they’ve found their place in your salon family.

Why This Feels Right:
This isn’t just about filling a position; it’s about building a team that feels like a family. It’s about finding people who share their passion and values, creating a warm and supportive environment for everyone.

Why take my time when hiring?
Because rushing can lead to mismatches. Taking your time helps you find someone who truly fits your salon’s heart.

What’s the point of the probation period?
It’s a chance for them to settle in and for you to see how they fit into your salon family. It’s a time for growth and learning.

What should I look for in the first chat?
Look for personality and values. Do they seem passionate and genuine? It’s about that gut feeling of connection.

How do I know if they’ll truly fit in?
By giving them time to learn and adapt. If they succeed during the probation, they’ve shown they understand and embrace your salon’s culture.

Every month, we invite readers to pose their own questions for Badia to answer in her next column. Make sure to ask your own by emailing [email protected]

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